Royal & Sun Alliance Insurance Group plc ("RSA") is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1. The information we collect and how we use it

If you request our email news service, we need to know your email address and a password of your choice. The email news service will be delivered to your email address. You can ask us at any time to stop providing you with this service by selecting "Stop Service" on the Subscription Options page of the site. It is our policy not to pass email addresses to any third parties without first obtaining your consent.

We may also use aggregate information and statistics for the purposes of monitoring web site usage in order to help us develop the web site and our service, and may provide such aggregate information to third parties. However, please be assured that these statistics will not include information that can be used to identify any individual.

The RSA Insurance Group of companies would also like to inform you (by telephone, post, or email) of select products and services we and our carefully chosen suppliers provide. If you would prefer not to receive this information, please notify us of this when you contact us.

2. How we protect your information

The Internet is not a secure medium. However, we have put in place various security procedures as set out in this policy.

Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.

We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.

When you visit our site, we may attach a cookie to your browser. Cookies are small text files that allow us to identify your computer, recognise repeat users, observe anonymous user behaviour and compile aggregate data about users in order to improve our service. The data we collect using cookies does not identify individual users and is only used for tracking and analysing use of the site. In some cases, we use a reputable third party adserving company for these purposes.
Most web browsers will accept cookies, but if you would prefer we not collect data by this method, you can disable this function within your browser settings. However, without cookies, you may not be able to take full advantage of our site's features.

3. Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

4. How to contact RSA

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments, please send an email to rsauae@notes.royalsun.com